As you watch the video, look out for these learning points:

• Consult with stakeholders to identify the problem and work with subject-matter experts to identify target behaviors
• Ensure characters, storyline, and dialogue are realistic
• Learning objectives are directly aligned with the decisions learners make in the conversation
• Evaluate whether the interactive learning conversation produced promising outcomes

ADDIE = for Analysis, Design, Development, Implementation, and Evaluation.

The general process for creating interactive learning conversations follows the ADDIE model. This iterative process involves validation and data collection within each phase to inform design decisions.

Analysis phase

→ the goal is to understand the need for training by consulting with stakeholders, identifying the target behaviors, and defining learning objectives.

Design phase

→ the learning experience requirements are translated into an interactive learning conversation, ensuring that the content is engaging, interesting, and realistic.

Development phase

→ brings the experience to life, incorporating learning objectives and learner personas into the interactive conversation. Characters are designed to challenge learners and help them practice their skills. The output of this phase is a fully written interactive learning conversation that facilitates the acquisition of learning objectives.

Implementation phase

→ involves releasing the interactive learning conversation for consumption, depending on the integration preferences of learning and development teams.

Evaluation phase

→ involves collecting feedback to inform future designs. Both qualitative and quantitative data are used to assess learner engagement, outcomes, and experiences, and these findings can be used to improve the next iteration of the learning conversation or applied to future projects.